Assess Your Plan

The Atlis Plan Literacy Index

1. Do employees receive a 1-page plain-language summary of how the plan works?

2. Are real cost examples shown for common events like urgent care, imaging, ER, childbirth?

3. Do employees understand deductible vs copay vs coinsurance?

4. Is there a single front door for help that can route benefits and care questions to resolution?

5. Can an employee get a high-confidence “where should I go” answer (PCP, urgent care, telehealth, ER, specialist) without guessing?

6. Before a major service, can employees easily confirm coverage requirements (referral, prior auth, in-network location) in one workflow?

7. Do you proactively identify members who are likely missing recommended care (preventive, chronic, behavioral health) post-enrollment?

8. When a gap is identified, do employees receive a personalized recommendation based on their situation (not a generic flyer or EAP link)?

9. Do you track whether recommended actions were completed, not only whether content was viewed?

10. Can employees schedule or initiate the recommended next step directly (appointment, program, solution) from the guidance they receive?

11. Do employees get follow-up support until the issue is resolved (not a one-time answer)?

12. Do you measure “resolved journeys” (need → action → completed) as a success metric?

Recommendations will appear here

Reach out to a member of the Atlis Team to schedule a full post-enrollment benefits intelligence demo or conversation